Our plans are written for and with you; we don't just supply an ill-fitting template and expect you to fill in the gaps.  We write contingency plans specifically to suit your needs.  If you work in a regulated environment, we will ensure they meet any requirement and of course, all of our work aligns with the stringent guidance laid out in BS 25999.

When a contingency plan is invoked, it is because the organisation is under threat.  This is no time for gimmicks or gadgets.  That is why when we undertake a planning project, we do not impose templates or software that may be inappropriate for the organisation concerned.

By correctly understanding the need and working closely with our clients we provide simple, sustainable documents that guide and support through the challenges ahead.

Contingency plans must be fit for purpose.  This is why we offer five types of contingency plan:

• Incident Management Plan
• Business Continuity Plan
• IT Service Continuity Plan
• Technical Recovery Plan
• Pandemic Plan

Incident Management Plan

Incident management (or emergency management, crisis management, major incident management) is about dealing with a major unpredictable event that threatens the organisation, its stakeholders or the public.

The objective of incident management is to ensure that incidents are detected as early as possible and that there is a structured and coherent response to minimise the impact of the incident.  The Incident Management Plan from Jermyn Consulting provides:

• A management structure, designed for the organisation that focuses upon the specific requirements of incident management.
• A process for managing incidents that has been proven to be effective.
• A workbook plan that guides team members through the process.

Business Continuity Plan

Business continuity planning provides the framework to ensure the resilience of the organisation to any eventuality, to help ensure continuity of service to key stakeholders and the protection of brand and reputation.  To be effective, a business continuity plan must be based upon an impact analysis and agreed business continuity strategy.  The Business Continuity Plan from Jermyn Consulting provides:

• A document that contains all the information required to assist recovery of critical activities.
• A clear definition of the priorities, resources and actions needed to effect recovery over time.

IT Service Continuity Plan

IT service continuity planning is part of the business continuity planning framework.  The IT Service Continuity Plan operates in the same way as the Business Continuity Plan, but focuses upon the tasks necessary to enable recovery of IT services. 

Technical Recovery Plan

The Technical Recovery Plan is designed for IT departments to ensure ongoing capability to effect recovery of IT services, to meet the needs of the organisation.  The Technical Recovery Plan from Jermyn Consulting provides:

• Recovery procedures written with a consistent style and content.  This ensures procedures can be understood by technicians if the “resident expert” is not available. 
• A procedure template that has been refined to address the specific requirements of technical IT recovery.
• A facilitated workshop or training session enabling resident technicians to understand and complete the template for themselves.

Pandemic Plan

Based upon the Incident Management Plan and Business Continuity Plan, the Pandemic Plan is specifically designed to address effects that an epidemic or pandemic may have on an organisation.  The Pandemic Plan from Jermyn Consulting provides:

• A management structure that focuses upon the specific requirements for dealing with a pandemic.
• A workbook plan that guides the management team through the response to a pandemic and its effects.
• A clear outline of priority processes and critical resources needed to maintain operations in the event of a pandemic.